Refund policy

RETURNS

In cases where the User acquires products on or through the Website of the holder, they should be aware of the following:

Right of Withdrawal In accordance with article 103 of the General Law for Consumers and Users, products purchased through the Website have a period of 14 natural days from the delivery of the order to make any returns.

The shipping costs associated with the return of an order will be borne by the User in any case.

Return of Defective Products or Shipping Errors These are all cases in which the User considers that, at the time of delivery, the product does not conform to what was stipulated in the contract or purchase order and, therefore, must contact LA VAGUE VINTAGE  immediately and notify them of the existing non-conformity (defect/error) through the same means or by using the contact details provided in the contact section.

The User will then be informed of how to proceed with the return of the products, and once returned, they will be examined, and the User will be informed within a reasonable period whether a refund or, where appropriate, a replacement is appropriate.

The amount paid for those products that are returned due to a defect, when it actually exists, will be refunded in full, including the delivery costs that the User may have incurred to return the products. The refund will be made using the same payment method that the User used to make the purchase.